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TAROM Lost Baggage Compensation

TAROM lost baggage compensation.

In which scenarios can you demand this compensation? What are the rules?

The loss of checked baggage is one of the most unfortunate events in the air journey, caused by a lot of factors such as transfer mistakes, mishandling, or mislabeling. The sense of unease while waiting at the baggage carousel, with the realization that your suitcase is not coming can affect your travel plans.

What to do if your luggage is lost?

What to Do If Your Luggage Is Lost?

In the event your baggage has been lost, it’s essential to report it promptly.

This can be accomplished at the Baggage Service Office, typically located near the baggage carousels.

Ensure your passport, boarding pass, and baggage tag are on hand. Providing a picture of your bag could expedite the process. However, a detailed description of your bag will suffice if the former is unavailable.

Once you’ve completed the report, you’ll be handed a Property Irregularity Report and assigned a reference number. This document is important, as you will use it to track your bag online. It may take up to 24 hours or longer for your lost baggage to be located. Your bag should be delivered to your hotel or residential address.

Tracking Your Lost Baggage

The progress of your lost bag can be tracked online.

Using the personal reference number provided in the Property Irregularity Report (which is given to you at the airport), you can monitor your bag’s progress online using the airline’s online baggage tracing system.

Upon locating your baggage, TAROM personnel will get in touch with you.

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TAROM Lost Baggage Compensation

What are your rights if your baggage is lost?

Are you entitled to TAROM lost baggage compensation?

Will the airline cover the expenses resulting from the loss of your baggage? Is your baggage genuinely lost or just delayed?

Baggage Delayed For a Few Days

Airlines invest substantial efforts to swiftly deliver lost baggage, usually striving to achieve this within a 24-hour timeframe. It’s crucial to note that in most instances, bags are located and delivered within 72 hours.

To monitor your baggage’s progress online, you can make use of the World Tracer Tool with the provided PIR (Property Irregularity Report) number. This tool enables you to easily check the status of your bag during the entire process.

Reimbursement of Expenses

In the event, that your baggage gets lost and you need to purchase essential items like toiletries, underwear, and basic clothing, you may be entitled to get your expenses reimbursed. This is referred to as delayed baggage compensation. Bear in mind that you may not receive immediate payment.

Be aware that the compensation only covers necessary items such as toiletries, underwear, and essential clothing – items you cannot do without.

Ensure to have all of your receipts as they are required when lodging a claim for additional expenses. Take note that the deadline for lodging the claim and receiving reimbursement is within 21 days of receiving your lost baggage, so do not miss this deadline.

Lost Baggage Compensation

When are you entitled to TAROM lost baggage compensation?

If TAROM is unable to locate your baggage within 21 days, you could be entitled to receive up to €1300 in compensation for the lost items. To secure this compensation, you must provide TAROM with a complete list of the contents of your baggage. To prevent any oversight, it’s recommended to prepare this list beforehand.

TAROM must transfer this compensation to your bank account. You are not obligated to accept vouchers. After all, you can’t purchase a new suitcase with it, can you?

It’s not wise to pack important items such as electronics, art, or jewellery in checked baggage as TAROM only compensates up to a certain limit as defined by the Montreal Convention and its Conditions of Carriage.

Additionally, you can lodge a claim for any extra expenses.

Woman waiting at an airport

Is Travel Insurance Necessary?

Do you require travel insurance to claim lost baggage compensation?

No, travel insurance is not a requirement to claim lost baggage compensation from an airline. However, having travel insurance can offer additional protection and coverage for any expenses accrued due to the loss of your checked baggage, such as buying replacement items or clothing.

Possessing a travel insurance policy can reduce your travel stress, particularly in unforeseen circumstances. Your insurance provider will handle the majority of the aftermath. Travel insurance is affordable or it might even be included in your debit or credit card benefits.

If the airline is at fault for lost or delayed baggage, you may receive compensation for necessary purchases. You can secure reimbursement from the airline or your insurance provider. Retaining all receipts is essential when claiming expenses.

Always remember to check your travel insurance policy for specific details regarding lost baggage coverage. Some policies may cover the cost of lost or delayed baggage, while others may have additional coverage for items such as electronics or valuables.

Travel Prepared

Planning ahead and being ready for unpredicted events is crucial when taking on a journey.

Having backup plans can be a great relief. One practical tip is to carry some extra clothing and underwear in your hand bag, which can be a lifesaver if your checked baggage is lost or delayed.

Moreover, essential medications or valuable items should always be in your hand baggage to ensure they are within reach, regardless of the fate of your checked bags. Recognising the potential for these concerns in your travel plans and preparing for them can go a long way in reducing any distress caused by such situations.

Please note that the rules for compensation for delayed or lost baggage with TAROM are the same as those for other airlines. This is due to the Montreal Convention, which applies to the carriage of baggage on most international flights operated by TAROM and other airlines globally.