TAROM refund for cancellation.
Are you eligible for it? If so, what are the criteria?
The standards that govern this are set forth in European Regulation (EC) No 261/2004. It dictates the responsibilities of airlines and the rights of passengers. More specifically, it elaborates on the conduct airlines must adhere to when a flight is cancelled, and the privileges passengers are entitled to under such circumstances. If your flight is cancelled, you are entitled to a full refund (or a new flight if you wish). In some cases, you may be entitled to compensation as well.
TAROM Refund For Cancellation
Are you entitled to a TAROM refund for cancellation? What about compensation?
If your TAROM flight is cancelled, you are entitled to a full refund. But when it comes to compensation, it depends on the timing of the cancellation, i.e., when when was your flight cancelled. If it is a last-minute cancellation due to the airline’s fault, you may be entitled to compensation from TAROM.
Read on to learn more.
Scenario 1: Flight Is Cancelled Less Than 2 Weeks Before the Trip
You are entitled to: Refund or a new flight + compensation (if it’s due to the fault of TAROM).
This is deemed a last-minute flight cancellation.
If TAROM cancels your flight less than 14 days before you travel, they offer two alternatives: a complete refund or a rebooking to your destination. You are free to select the option that suits you best. If the cancellation was due to a mistake made by TAROM, you might be eligible for flight cancellation compensation as well.
Both the refund and the compensation will be transferred to your bank account.
Check your compensation online!
Learn more:
- TAROM flight cancellation compensation
- Your TAROM Compensation Claim Is Rejected. Now What?
- Your TAROM Refund Is Taking a Long Time. What Can You Do About It?
Scenario 2: Flight Is Cancelled More Than 2 Weeks Before the Trip
You are entitled to: Refund or a new flight to your destination.
If your flight is cancelled more than 2 weeks in advance, you won’t be eligible for compensation. However, you still have the choice to request a refund instead of the cancelled flight. TAROM must offer you the choice between a new flight or a refund, and you can select the one that is best for you.
Your TAROM refund for cancellation should reach you within a week.
You don’t have to accept any TAROM vouchers.
What Happens If You Miss a Connecting Flight Due to Cancellation?
You’re not left stranded.
If your flight is cancelled and you don’t make your connecting journey, TAROM will reserve a new journey to your final stop at no cost. Wondering about compensation? It’s similar to flight delay scenarios. Consider how late you will reach your final destination compared to the scheduled arrival time. If it exceeds 2 hours, you may be eligible for compensation.
Visit our guide for TAROM missed connection compensation.
TAROM Cancelled Flight Refund: FAQ
Do I Get a Refund If My Flight Is Cancelled?
If you are flying with TAROM or any other European-based airline, then yes.
You have the option to request a refund instead of rebooking. But you can’t get both.
If TAROM cancels your flight less than 14 days before the journey due to their error, you could be entitled to both a refund (or new flight) and TAROM flight cancellation compensation.
TAROM Voucher Refund or Cash, Can I Choose?
What if TAROM proposes a flight voucher as compensation?
If TAROM proposes a voucher as compensation, you can reject it and ask for cash instead. It’s crucial to remember that European Union regulations (Regulation (EC) No 261/2004) obligate airlines to offer compensation and refunds in cash or by bank transfer.
Have you already received a voucher?
Request TAROM to convert your travel voucher into cash.
What If TAROM Denies Refund For Cancellation?
If your request for TAROM refund for cancellation is denied, don’t worry.
Bear in mind that you are entitled to demand one. You can cite Regulation (EC) No 261/2004, Articles 5 and 8, which obligate airlines to refund passengers under specific conditions. If TAROM continues to be uncooperative, reach out to the national enforcement body in your flight’s origin country for additional assistance.
Is It Possible To Get Both Compensation and Refund?
Indeed, there are instances where you can get both.
If TAROM cancels your flight less than 14 days before departure due to an error on their part, you can claim a full refund as well as compensation from TAROM. Remember, the refund and compensation must be made directly to your bank account and not through vouchers.
If TAROM has already given you a voucher or coupon, you can exchange it for a cash refund by contacting TAROM.
In all cases, you also have a right to care.
What Happens If I Cancel My TAROM Flight?
Should you decide to cancel your flight, it is important to note that your eligibility for a refund will depend on the terms and conditions of your ticket.
Some tickets are non-refundable, while others may be refundable with some deductions. It’s crucial to review your ticket conditions or speak with customer service. If the airline cancels the flight, then different rules apply, as explained above.
What If My TAROM Flight Is Delayed, Not Cancelled?
In case of a delay exceeding 3 hours upon arrival, you could be entitled to flight delay compensation under EU Regulation 261/2004.
This applies if the delay wasn’t caused by extraordinary circumstances (events beyond the airline’s control), such as adverse weather conditions or security risks. The compensation amount depends on the flight distance.
While you wait for your delayed flight to depart, you have a right to care.
What Should I Do If my TAROM Flight Gets Cancelled Because of Weather?
It’s important to understand that in cases of flight cancellations due to exceptional circumstances like severe weather, TAROM is not required to provide compensation. However, they are obligated to offer you the option of either a refund or rescheduling your flight.
I Chose a Refund, But I Haven’t Received It Yet, What Should I Do?
If you have not received your refund within seven days, we recommend you contact TAROM customer service centre. It may be a delay in the bank transfer, but if the delay extends beyond a reasonable window, you should consider seeking further assistance or legal action.
Keep in mind that in the EU all flight cancellation refunds should be made within a week.
Learn more: Your TAROM Refund Is Taking a Long Time. What Can You Do About It?
I Was Offered a Later Flight, Will TAROM Cover My Accommodation?
Yes, if your flight is cancelled and you are offered a replacement flight that departs the next day, TAROM is responsible for your accommodation and transfers between the airport and the hotel.
This is called the right to care. You have a right to a free hotel stay, transfers and meals.
By Europe and EU here on this page (and on this website in general) we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.
What is your experience with TAROM flight cancellations? Have you ever received a refund from TAROM because they cancelled a flight?